Sourcing & supply chain management · Hong Kong
We find the right factories in China and Asia, control quality on site and manage your supply chain to your warehouse door. One accountable partner for European buyers, in Hong Kong since the late 1970s.
Services
Use us for a single product search or as your permanent buying office in Asia.
Tell us what you need and we find the right product and the right factory. We search beyond the first page of Alibaba, check factories on site and compare offers on equal terms.
Prices, tooling, payment terms and mould ownership agreed in writing, in your interest.
One contact for all your suppliers. We chase schedules so you do not have to.
Sample approval, in-line checks and pre-shipment inspections with photo reports.
CE, RoHS, LFGB, OEKO-TEX, GPSR: test reports and declarations ready for the EU market.
Consolidated shipments from several factories, delivered to your door with customs clearance arranged.
Also in-house
Encounter is led by a trained industrial designer. When a standard product needs your branding, new packaging, a modified part or a clear technical drawing, we brief the factory in its own language, so samples come back right sooner.
Your supply chain
Seven steps. At each one you know the cost, the status and who is responsible.
You tell us the product, quantity, target price and standards.
We find suitable products and factories, vet them and collect comparable quotes.
Samples with your branding and packaging, approved by you.
We place the order, hold the schedule and report progress.
Inspection at the factory before the balance is paid.
Consolidation, freight and customs paperwork prepared for you.
To your warehouse, with all documents. You import in your own name and reclaim the import VAT.
Why not buy direct?
A factory price is only part of the cost. This is what changes when a buying office stands between you and the factory.
| Buying direct from a factory | With Encounter | |
|---|---|---|
| Who you contract with | A factory you have not met | One Hong Kong company |
| Quality check before payment | Your own risk | Inspection included |
| EU compliance documents | Often incomplete or for another model | Checked and matched to your product |
| Several products, several factories | Several contracts and shipments | One order, one consolidated delivery |
| Price you see | Ex-works, in USD, freight and customs up to you | Delivered to your door in EUR, duty estimate shown upfront |
| If something goes wrong | You negotiate across languages and time zones | We resolve it with the factory |
Why Hong Kong
The Pearl River Delta, one of the world's largest manufacturing regions, starts across the border. Factory visits are a day trip.
A free port with one of the world's busiest container ports and air-cargo airports. Goods from several factories are consolidated here.
Hong Kong company, common-law contracts, international banking. You pay and contract with a Hong Kong firm, not an unknown factory.
German-led and family-run. We work in German and English, quote in euros and document every step.
What we source
Case study · Private label
The retailer wanted wine coolers under its own brand but had no product and no supplier. We searched the market, compared manufacturers and models, and selected two coolers that met the price and quality targets. Then we branded and certified them for the EU market and delivered them to the customer's warehouse in Germany.
Case study · Custom POS display
The client needed a secure, branded display for knives at the point of sale. We turned the brief into a dimensioned design, found an acrylic manufacturer and had the display built with a lockable door and printed branding.
Case study · Working prototype
From a concept to a full working sample: an outdoor parcel locker with touch screen, scanner and electronic locks. We prepared the technical drawings, found the manufacturer, had the complete unit built and shipped it to Germany.
Request a quote
Send us the product, quantity and destination. We reply with questions, a first price indication and our detailed request form.
Email · sourcing@encounter-hk.com